Contact Tavilume

For product questions or order support, email support@tavilume.com or use the form below.

How can we help?

  • Choosing a lamp: share the product link and your question.
  • An existing order: include your order number and tell us what you need help with.
  • Trade or project orders: use our project inquiry form to discuss several lamps, finishes or delivery requirements.
Company & return information

Tavilume is operated by Zhongshan Fuluosi Lighting Co., Ltd. (中山市弗罗斯灯饰有限公司), a Zhongshan lighting company established on January 3, 2014.

Unified Social Credit Code: 914420000901129887

Registered business address:
Unit 1, 3rd Floor, Zone A, No. 30 Pinghe Road, Guzhen Town, Zhongshan, Guangdong 528421, China

For returns, contact us before sending the item. An unapproved return may not be identifiable or accepted.